General Information

Job Advert Title
Director Digital Excellence
Netherlands, United Kingdom, United States
Function/Business Area
General Management
Digital Excellence
Employment Class


Director Digital Excellence

About Astellas:

At Astellas we can offer an inspiring place to work and a chance to make your mark in doing good for others.

Our expertise, science and technology make us a pharma company. Our open and progressive culture is what makes us Astellas. It’s a culture of doing good for others and contributing to a sustainable society.

Delivering meaningful differences for patients is our driving force. We all have a significant opportunity to make that difference, working locally in the areas we know best, whilst drawing inspiration from the different insights and expertise we have access to globally and from our innovative, external partners.

Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.

Our ethos is underpinned by the Astellas Way, comprising five core values: patient focus; ownership; results; openness and integrity.

We are proud to offer an inclusive and respectful working environment that fosters collaboration and ownership.

Our aspiration is to bring the best brains together, to provide them with world-leading tools and resources and a unique structure that fosters real agility and entrepreneurial spirit.

About This Job:

Provides leadership and drives execution of Medical Affairs (MA) strategic and digital initiatives aligned with the MA Digital Roadmap. Leads strategy, implementation and operation of MA digital initiatives, working in partnership within and outside of MA. Brings strategic, technical and industry expertise together to accelerate Medical Affairs Digital Transformation and ensures plan agreement and implementation.

Essential Job Responsibilities:

Responsible for all aspects of MA Digital Transformation including:

  • Successful omnichannel strategic planning and implementation, accountable for the successful interface and integration with all Medical/Commercial teams that allow for optimal delivery of scientific content to enhance customer engagement and experience
  • Responsible for managing and leading digital change management across MA to coordinate activity and pace of change. Champions digital capabilities and initiatives within the organization to heighten awareness and position digital as a critical business enabler by establishing credibility and integrity with key stakeholders.
  • Accountable for delivery of MA Digital Roadmap portfolio which require expertise in: Veeva Medical CRM, Veeva Vault (Med Comms), AEM, Virtual Engagement tools, Medical Education / Grants, Investigator Sponsored Research (ISR), Sponsorships, Real World Evidence, Collaborative Research and Advisory Boards, Digital Health, etc.
  • The incumbent will be responsible for defining scope, goals and objectives for all digital initiatives within MA negotiating support from decision makers across Medical Affairs and key stakeholders.
  • Accountable for team leadership, mentoring and working closely with all business partners to drive transformation (M&D, Commercial, IS, HR, E&C, Legal, etc.)
  • Ensures agreed-upon digital governance methodology, standards and practices are followed by their team, contract resources and third-party partners.
  • Directs development of Digital Excellence procedures as it relates to operationalizing Digital capabilities for MA. Responsible for leading and/or participating in operational process reengineering related to MA Digital Excellence Platforms.
  • Accountable for meeting budget objectives, projects goals, and department priorities.

Essential Knowledge & Experience:

  • Significant amount of years’ experience in healthcare industry with several years developing, leading and managing digital initiatives within Medical Affairs.
  • Demonstrated collaboration in a matrix organization.
  • Excellent presentation and communication skills.
  • Fluent in written and verbal business English.
  • Recognizes problem situations and uses both formal and informal methods to find solutions.
  • Demonstrated ability to solve complex problems and exhibit good judgment.
  • Strong organizational and planning skills.
  • Effective management skills, including the ability to effectively motivate and manage cross- functional teams.
  • Excellent interpersonal and negotiating skills; ability to work effectively with all levels of staff and management with executive presence.
  • High level understanding of project management, quality assurance and digitalization best practices.
  • Previous experience partnering with IS and other cross functional partners including digital vendors.


  • Bachelor’s Degree in computer or data sciences.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.