General Information

Job Advert Title
HR Communications Operations Specialist
Location
United Kingdom
Function/Business Area
Human Resources
Employment Class
Permanent

Description

HR Communications Operations Specialist

About Astellas:

At Astellas, experience is coupled energised with a relentless challenger spirit.

Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.

We are unusual in our ability to combine the experience, expertise and resources of an established company with the agility, flexibility and tenacity of a start-up. Relentless curiosity and a hunger for discovery flows throughout our entire organisation.

We harness the latest technology and insights from big data with our research expertise to create powerful solutions that could transform the way doctors and nurses treat and care for their patients. We are accelerating product development, driving operational efficiencies and gaining a better understanding of the needs of patients and their healthcare providers.

We partner and collaborate with academic research institutes and biotechnology companies who share our passion for bringing breakthrough discoveries to patients.

The Opportunity:

As a Human Resources (HR) Communications Operations Specialist, you will play a key role in enhancing the effectiveness and consistency of HR communications. You will focus on delivering clear, timely, and employee-friendly messaging that supports HR operations, policy rollouts, and ongoing transformation efforts.

In this position you will be responsible for developing and executing operational communications within HR, with a global audience in mind. You will partner closely with HR sub-functions (e.g., People Services, People Enablement, People Partners, and HR Business Partners), and stakeholders across the business to ensure alignment, clarity, and impact. You may also support change management and transformation communications as needed.

Hybrid Working:

At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver.

Key Responsibilities:

  • Develop and manage clear, timely, and consistent communications for HR programs, policies, and operational initiatives. Translate complex information into engaging, employee-friendly messages across multiple channels.
  • Collaborate closely with global HR sub-functions and cross-functional stakeholders to ensure communication alignment and stakeholder buy-in.
  • Support the design and implementation change management plans that maximize employee adoption and usage while minimizing resistance. This includes stakeholder analysis, impact assessments, and readiness planning. Support change management efforts by aligning communication strategies with transformation goals.
  • Leverage data and employee feedback to generate insights and develop targeted communication strategies that drive awareness, understanding, and action.
  • Track and report on change readiness, communication effectiveness, and adoption metrics. Provide regular updates to project sponsors and leadership teams.
  • Maintain and contribute to HR communication templates, calendars, and governance tools, ensuring alignment with brand, tone, and messaging standards across all HR communications.

Essential Knowledge & Experience:

  • Solid experience in employee communications, HR communications, or change management, ideally within a global, matrixed organization.
  • Demonstrated experience supporting data-driven change initiatives, including stakeholder engagement, readiness planning, and adoption communications.
  • Exceptional writing and storytelling skills, with the ability to distill complex information for diverse audiences.
  • Proven track record in developing and executing communication strategies across multiple channels (e.g., email, intranet, SharePoint, LMS).
  • Strong collaboration skills with the ability to partner effectively across HR sub-functions and business stakeholders.
  • Comfortable navigating ambiguity and managing multiple priorities in a dynamic, fast-paced environment.

Preferred Knowledge & Experience:

  • Experience with HR transformation or program rollouts.
  • Additional language proficiency (e.g., Japanese, Spanish, or French).
  • Knowledge with design tools (e.g., Canva, Adobe Creative Suite).

Education/Qualifications:

  • Bachelor’s degree in Communications, Human Resources, Business, or equivalent.
  • Proficiency in Microsoft Office.
  • Proficient in English language.

Additional information:

  • This is a permanent, full-time position.
  • Location: This position is based in Addlestone, The United Kingdom.
  • This position follows our hybrid working model. Role requires a blend of home and a minimum of 1 day per week in our respective local affiliate office. Flexibility may be required in line with business need. Candidates must be located within a commutable distance of the office.

What We Offer:

  • A challenging and diversified job in an international setting
  • Opportunity and support to continuous development
  • Inspiring work climate

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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