Algemene informatie

Job Advert Title
HR Service Delivery Advisor
Koninkrijk Saudi-Arabië
Function/Business Area
Human Resources
HR Operations
Arbeidsovereenkomst voor onbepaalde tijd


HR Service Delivery Advisor

About Astellas:

At Astellas we can offer an inspiring place to work and a chance to make your mark in doing good for others. Our expertise, science and technology make us a pharma company. Our open and progressive culture is what makes us Astellas. It’s a culture of doing good for others and contributing to a sustainable society. Delivering meaningful differences for patients is our driving force. We all have a significant opportunity to make that difference, working locally in the areas we know best, whilst drawing inspiration from the different insights and expertise we have access to globally and from our innovative, external partners. Our ethos is underpinned by the Astellas Way, comprising five core values: patient focus; ownership; results; openness and integrity. We are proud to offer an inclusive and respectful working environment that fosters collaboration and ownership. Our aspiration is to bring the best brains together, to provide them with world-leading tools and resources and a unique structure that fosters real agility and entrepreneurial spirit.

About This Job:

Astellas is currently hiring a HR Service Delivery Advisor to be based in Riyadh, Saudi Arabia. The role will be reporting directly into the Global HR Service Delivery Lead.

Main Purpose of the Position:

  • The HR Service Delivery Advisor is responsible for providing advice and guidance on HR policies, processes and general HR related queries, acting as the first point of contact for Astellas employees where self-service is either unavailable or where the query cannot be resolved through the self-service channels available
  • The role will also be responsible for performing transactional HR services in addition to managing and maintaining the integrity of HR data.
  • The role will sit within the HR Service Delivery Team and will involve working closely with the HR Service Delivery Team Lead to manage queries to resolution
  • The role will report to the HR Service Delivery Team Lead and will work closely with the wider HR Service Delivery Team and Projects and Continuous Improvement team to explore opportunities for continuous improvement across the HR Operations function
  • Accountable for the execution of administrative processes across the scope of services provided by HR Operations

Essential Knowledge & Experience:

  • This role is for a Saudi National only.
  • Minimum 3 – 5  years’ experience in a similar role, ideally within a Global Multinational Organization.
  • Experience in working within a Shared Service Centre environment
  • Experience in providing HR policy and process related advice and guidance
  • Excellent communication and presentation skills and ability to develop and maintain good working relations with internal and external stakeholders. Arabic and English language skills are essential
  • Team oriented and collaborative working style
  • Bachelor’s Degree qualified. HR Administrator profession

Additional information:

  • Full time, permanent position
  • Riyadh, Saudi Arabia

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.