People Services Operations Specialist
About Astellas
Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need. Learn more at Astellas.com.
Are you driven to make a real difference in the lives of patients?
We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.
Location and Working Environment
This position is hybrid and will require you to be onsite 1 day per quarter.
Astellas’ Responsible Flexibility Guidelines Statement- At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.
Purpose & Scope
- As a People Services Operations Specialist, you will be a key partner within our HR Service Delivery function, ensuring smooth, accurate, and efficient HR processes throughout the full employee lifecycle.
- You’ll collaborate closely with our wider HR team, business leaders, and external service providers to deliver exceptional service, drive process improvements, and support continuous transformation across People Operations.
Role and Responsibilities
- Deliver end to end employee lifecycle services, with a focus on resolving complex HR cases.
- Provide high quality, consistent advice to employees, managers, and external partners.
- Act as a subject matter expert on HR processes and systems, including SAP, Alight, and Conduent.
- Own HR processes and documentation, ensuring accuracy and readiness for service delivery.
- Partner with stakeholders to enhance knowledge content and promote employee self service.
- Analyse customer requests and lead continuous improvement initiatives.
- Represent People Operations as an SME on projects impacting HR processes and ways of working.
- Build strong relationships with the wider HR team, line managers, and third party providers.
Required Qualifications
- Strong background in delivering customer centric HR support.
- Experience with outsourced and in house HR services models.
- Proficiency with HR systems (SAP/Alight/Conduent preferred).
- Strong analytical, problem solving, and change management capabilities.
- Fluent in written and verbal business English; proficiency in French.
- Bachelor’s degree in human resources or equivalent.
Preferred Qualifications
- Experience with payroll systems and benefits administration.
- Experience in a fast paced, high growth environment.
What awaits you at Astellas?
- Global collaboration: Become part of a connected global business of like-minded life science leaders, all dedicated to improving patients' lives worldwide.
- Real-world patient impact: Contribute to transformative therapies that reach patients around the world, knowing your work makes a difference every day.
- Relentless Innovation: Join a company at the forefront of scientific breakthroughs, where you'll have the opportunity to shape the future of healthcare.
- A Culture of Growth: Chart your own course within a supportive environment that values your contributions, champions your development, and empowers you to pursue your passions.
Our Organizational Values and Behaviors
- Impact
- Innovation
- Integrity
- One Astellas
- Accountability
- Courage
- Sense of Urgency
- Outcome Focus
Benefits
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Beware of recruitment scams impersonating Astellas recruiters or representatives. Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIn's support team through LinkedIn Help.
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