At Astellas we are a progressive health partner, delivering value and outcomes where needed.
We pursue innovative science, focusing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions.
We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their care-givers, to ensure the medicines we develop continue to provide meaningful outcomes.
Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.
The Opportunity:
As a Specialist Supply Chain Management Operation, you are responsible for managing most of the activities within the order-to-delivery area including customer relationship management, order fulfilment, and liaising with various supply chains as well as relevant enterprise-wide teams to ensure stable supply and a high quality of service to first trade customers. In certain markets Supply & Inventory Management as well as Demand Management functions might be performed to meet the local market requirements.
Hybrid Working:
At Astellas you are empowered and supported with hybrid working options where you can work where you feel most comfortable and productive.
Key Activities for this role:
- Responsible for the Order to Delivery process Italy Affiliate (EDI Platform), and product availability, stock control.
- Adhere to KPIs & SLAs for Logistic Provider.
- Work with L&D teams for warehousing and downstream logistics to ensure orders are delivered on time.
- Support the LM on Forecast Enrichment (monthly), and reporting set for Commercial & sales (daily sales).
- Identify opportunities for improvement in current processes.
Essential Knowledge & Experience:
- Previous experience in similar role.
- English full working proficiency level.
- Experience in Logistic & Customer Operations.
Education /Qualifications:
- Bachelor’s degree or equivalent.
Additional Information:
- This is a permanent full-time position
- Position is based in Italy
- This position follows our hybrid working model. Role requires a blend of home and minimum two days per week in our Milan office. Flexibility may be required in line with business need. Candidates must be located within a commutable distance of the office.
What We Offer:
- A challenging and diversified job in an international setting
- Opportunity and support for continuous development
- Inspiring work climate
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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