General Information

Job Advert Title
Order to Cash Pod Lead
Location
Poland
Function/Business Area
Missing req details TBC
Employment Class
Permanent

Description

Order to Cash Pod Lead

 
About Astellas:

At Astellas we are a progressive health partner, delivering value and outcomes where needed.

We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions.

We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.

Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.

We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their care-givers, to ensure the medicines we develop continue to provide meaningful outcomes.

Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.

The Opportunity:

In this role, you will take on a pivotal leadership position as the Pod Lead for Order to Cash (O2C) within our GBS Agile Operating Model. You will orchestrate delivery across multiple value teams—spanning both transformation-focused Scrum teams and operational Kanban teams—ensuring seamless coordination, clear prioritization, and alignment to enterprise-level goals. Your work will be critical in setting and cascading OKRs, driving cross-functional collaboration, and enabling agile delivery across the O2C landscape. While you won’t directly manage performance, you will play a central role in unlocking value, removing delivery obstacles, and ensuring continuous improvement across the pod.

Hybrid Working:

At Astellas we recognize that our employees enjoy having balance between their professional and home lives. We are proud of our hybrid approach which empowers you to have flexibility on whether to work from home or in the office.

Key Responsibilities:

  • Coordinating and overseeing delivery across all O2C value teams, ensuring alignment with priorities and quarterly goals.
  • Leading the prioritisation of initiatives to balance transformation efforts with operational efficiency.
  • Defining and cascading measurable OKRs to align teams with business outcomes.
  • Supporting Agile ways of working through appropriate use of Scrum and Kanban methods.
  • Identifying and managing dependencies and risks to maintain momentum and remove delivery blockers.

Essential Knowledge & Experience:

  • Deep understanding of the Order-to-Cash (O2C) cycle, including order processing, billing, and collections, with a focus on driving operational efficiency.
  • Experience leading transformation initiatives and delivering process improvements across commercial and finance teams in a matrixed environment.
  • Practical experience working with Agile delivery teams, including prioritisation, backlog management, and iterative delivery.
  • Strong interpersonal and influencing skills with a proven ability to align stakeholders across business units, enabling functions, and technology.
  • Track record of successful cross-functional collaboration across Finance, Commercial, and Digital teams to drive end-to-end process enhancements aligned with Astellas values.

Preferred Experience:

  • Certified in Agile or product-based delivery methodologies (e.g., ICAgile), with practical application in cross-functional teams.
  • Hands-on experience with O2C tools and platforms including SAP, Salesforce, and HighRadius to support process efficiency and automation.
  • Background in global business services (GBS), shared services, or outsourced delivery environments, with a focus on scalable operations.
  • Strong understanding of data-driven performance metrics such as Days Sales Outstanding (DSO), cash forecasting, and customer satisfaction indicators.
  • Proven ability to operate effectively in multicultural settings, with added value from familiarity with Japanese business culture.

Education:

  • Proficiency in business English is essential for effective cross-country collaboration.

Additional Information:

  • This is a permanent, full-time position.
  • This position is based in Warsaw (Poland)
  • This position follows our hybrid working model. The role requires a blend of home and approx. two days per week in our offices during the initial six months. After this period, on-site presence may be reduced, depending on business needs and individual arrangements. Candidates must be located within a commutable distance of the office.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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