Microsoft 365 Adoption Specialist
About Astellas:
At Astellas we are a progressive health partner, delivering value and outcomes where needed.
We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions.
We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their caregivers, to ensure the medicines we develop continue to provide meaningful outcomes.
Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.
The Opportunity:
As a Microsoft 365 Adoption Specialist, you are responsible for driving end-user adoption, engagement and effective utilization of Microsoft 365 tools across the organization. This role focuses on empowering employees to leverage the full capabilities of Microsoft 365 to enhance productivity, collaboration and digital workplace transformation. The position works closely with business stakeholders, advisory groups, IT teams and change management partners to ensure successful adoption strategies and measurable business outcomes.
Hybrid Working:
At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver.
Key Responsibilities:
Adoption Strategy & Execution
- Develop and implement a comprehensive Microsoft 365 roadmap, adoption and change management strategy aligned with organizational goals.
- Define success metrics and track adoption progress using analytics and reporting tools.
End-User Engagement & Enablement
- Design and deliver training programs, workshops, and communication campaigns to educate employees on Microsoft 365 capabilities.
- Identify and create user-friendly resources, guides, and self-service materials to support ongoing learning.
Stakeholder Collaboration
- Partner with business units to identify use cases and champion best practices for Microsoft 365 tools.
- Act as a liaison between IT and business advisory groups to ensure user needs are addressed while ensuring compliant use of the Microsoft 365 environment.
Continuous Improvement
- Monitor user feedback and adoption trends to refine strategies and improve user experience.
- Stay current with Microsoft 365 updates and recommend new features to enhance productivity.
Essential Knowledge & Experience:
- Substantial years of experience in digital workplace solutions, end-user adoption or change management.
- Strong knowledge of Microsoft 365 applications (Teams, SharePoint, OneDrive, Outlook, etc.).
- Excellent communication, presentation and facilitation skills.
- Proven ability to manage multiple projects and influence stakeholders at all levels.
- Strong problem-solving and analytical skills.
- Cross-cultural project management and communication experience.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Knowledge of ITIL or other IT service management frameworks.
- Experience with agile delivery practices.
- Relevant Microsoft certifications (Microsoft Service Adoption Specialist, etc.)
Education:
- Bachelor’s degree in Information Technology, Computer Science or a related field, or equivalent.
Additional information:
- This is a permanent role based in our Global Capability Centre in Warsaw, Poland and hybrid working with the expectation for some office presence. Flexibility may be required in line with business need. Candidates must be located within a commutable distance of the office.
Astellas’ Global Capability Centres – Overview:
Astellas’ Global Capability Centre’s (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland and Mexico.
The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.
Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company’s strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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