Microsoft Exchange Engineer
About Astellas:
At Astellas we are a progressive health partner, delivering value and outcomes where needed.
We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions.
We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their caregivers, to ensure the medicines we develop continue to provide meaningful outcomes.
Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.
The Opportunity:
As a Microsoft Exchange Engineer, your main responsibilities will be the implementation, maintenance and support of the organization's Microsoft Exchange environment. This role ensures the reliability, performance and security of email systems and related messaging infrastructure. You will collaborate with cross-functional teams to support business operations and drive continuous improvement in messaging services.
Hybrid Working:
At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver.
Key Activities for this role:
- Design, deploy, and manage Microsoft Exchange Server environments (on-premises, hybrid, and cloud-based).
- Monitor and maintain the health, performance, and availability of Exchange servers and messaging services.
- Troubleshoot and resolve issues related to email delivery, mailbox access, and system performance.
- Implement and manage email security policies, including spam filtering, malware protection, and data loss prevention.
- Perform regular system updates, patches, and backups to ensure compliance and business continuity.
- Collaborate with IT teams to support integration with Microsoft 365, Entra ID, and other enterprise systems.
- Develop and maintain documentation for system configurations, procedures, and troubleshooting guides, and participate in disaster recovery planning and testing for messaging systems.
- Provide technical guidance and support to helpdesk and end-users regarding email-related issues while staying current with industry trends and best practices in messaging technologies and security.
Essential Knowledge & Experience:
- Substantial years of experience managing Microsoft Exchange environments.
- Strong knowledge of Microsoft Exchange Server (2016/2019), Exchange Online, and hybrid configurations.
- Proficiency in PowerShell scripting for automation and administration.
- Experience with email security tools and protocols (e.g., DKIM, DMARC, SPF).
- Familiarity with Active Directory, DNS, and networking fundamentals.
- Excellent problem-solving and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
Preferred Knowledge & Experience:
- Microsoft certifications such as MS-102 (Microsoft 365 Administrator), AZ-900 (Azure Fundamentals) or equivalents.
- Experience with Microsoft 365 suite and Exchange Online Protection (EOP).
- Knowledge of compliance and regulatory requirements related to email systems (e.g., HIPAA, GDPR).
- Experience with enterprise monitoring tools and ticketing systems (e.g., SCOM, ServiceNow).
- Background in supporting large-scale enterprise messaging environments.
- Knowledge of ITIL or other IT service management frameworks.
- Experience with agile delivery practices.
Education/Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field or equivalent.
Additional information:
- This is a permanent role based in our Global Capability Centre in Warsaw, Poland and hybrid working with the expectation for some office presence. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office
Astellas’ Global Capability Centres – Overview
Astellas’ Global Capability Centre’s (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland and Mexico.
The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.
Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company’s strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#LI-Warsaw
#LI-Hybrid
#LI-EN1