Microsoft Teams Engineer
About Astellas:
At Astellas we are a progressive health partner, delivering value and outcomes where needed.
We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions.
We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their caregivers, to ensure the medicines we develop continue to provide meaningful outcomes.
Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.
The Opportunity:
As Microsoft Teams Engineer you will be responsible for the design, implementation, administration and optimization of Microsoft Teams within the organization. This role ensures seamless collaboration and communication experiences for end-users by managing Teams infrastructure, integrating with Microsoft 365 services and maintaining compliance and security standards. The position requires close collaboration with IT, security and business stakeholders to deliver a reliable and scalable Teams environment.
Hybrid Working:
At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver.
Key Activities for this role:
- Design, deploy, and manage Microsoft Teams environments, including Teams, Channels, Policies, and Governance.
- Configure and maintain Teams integrations with Microsoft 365 services (SharePoint, OneDrive, Exchange) and third-party applications.
- Define, implement, and manage Teams security, compliance, and data retention policies in alignment with organizational standards.
- Monitor system performance, troubleshoot complex issues, and provide Tier 3 support for Teams-related incidents.
- Manage Teams voice and telephony features, including Direct Routing and integration with SBCs (Session Border Controllers).
- Develop and maintain documentation for Teams architecture, configurations, and operational procedures.
- Collaborate with stakeholders to gather requirements, support platform roadmaps definitions, and deliver solutions that enhance collaboration & productivity, and mentor junior engineers guiding Teams administration, architecture, and governance.
- Stay current with Microsoft Teams updates, roadmap features, and best practices to recommend improvements and participate in disaster recovery planning and ensure business continuity for Teams services.
Essential Knowledge & Experience:
- Substantial years of experience administering Microsoft Teams and Microsoft 365 environments.
- Strong knowledge of Teams architecture, governance, and security configurations.
- Experience with Teams voice solutions, including Direct Routing and telephony integration.
- Familiarity with Microsoft 365 compliance features (DLP, eDiscovery, retention policies).
- Experience with platform monitoring, reporting, and issue resolution.
- Proficiency in PowerShell scripting for automation and administration.
- Knowledge of data governance, compliance, and security principles within Microsoft 365.
- Excellent communication, documentation, and organizational skills.
Preferred Knowledge & Experience:
- Microsoft Certified: Teams Administrator Associate or higher-level Microsoft 365 certifications.
- Experience with Teams Rooms and meeting devices.
- Knowledge of Microsoft Graph API and Teams app development.
- Familiarity with enterprise networking concepts related to Teams performance (QoS, bandwidth planning).
- Experience in large-scale Teams deployments and migrations.
- Strong communication and stakeholder management skills.
- Knowledge of ITIL or other IT service management frameworks.
- Experience with agile delivery practices.
Education/Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field or equivalent.
Additional information:
- This is a permanent role based in our Global Capability Centre in Warsaw, Poland and hybrid working with the expectation for some office presence. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office.
Astellas’ Global Capability Centres – Overview
Astellas’ Global Capability Centre’s (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland and Mexico.
The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.
Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company’s strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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