Algemene informatie

Vacatureadvertentie
People Services Operations Specialist
Locatie
Polen
Functie/Business Area
Human Resources
Werkcategorie
Arbeidsovereenkomst voor onbepaalde tijd

Functiebeschrijving

People Services Operations Specialist

About Astellas:

At Astellas we are making treatments that matter to people.

We are tackling the toughest health challenges putting the patient at the heart of every move we make.

Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.

We have developed ground-breaking, innovative medicines in immunology, oncology and urology. Our medicines are extending and saving the lives of cancer patients, making transplantation possible and improving the quality of life for those living with conditions where needs are often overlooked.

We take a patient-focused approach, that allows us to convert brilliant early science into treatments and solutions that directly improve and save patients’ lives.

From lab to clinic to patient, we focus on the most promising science, empower the best talent to pursue it, and develop life-changing solutions alongside the best partners.

The Opportunity:

As a People Services Operations specialist at Astellas Pharma, You will play a pivotal role in enhancing the employee experience and ensuring our HR processes run smoothly and efficiently. As part of a dedicated team committed to improving lives worldwide through innovative healthcare solutions, your contributions will directly impact our ability to deliver high-quality HR services globally — making a meaningful difference in the lives of both our employees and the patients we serve.

Hybrid Working:

At Astellas, we recognise that our employees enjoy having a balance between their professional and home lives. We are proud of our hybrid approach which empowers you to have flexibility on whether to work from home or in the office.
You will be part of an inclusive team that works to develop innovative therapies for patients.

Key Responsibilities:

• Accountable for the delivery of end-to-end employee lifecycle services, with a focus on complex HR functional case management resolution. 
• Ensure high-quality, consistent, and customer-focused advice is provided to managers, employees, and external stakeholders. 
• Provide functional and country-specific expertise on HR processes and systems. 
• Collaborate with the wider People Team to execute HR activities that impact HR processes. 
• Drive continuous improvement initiatives and manage the impact of change on People Operations.

Essential Knowledge & Experience:

• Relevant experience in HR operations. 
• Strong customer service orientation, with a track record in delivering high-quality operational HR processes. 
• Preferred proficiency in SAP, Alight, and Conduent systems. 
• Excellent analytical and problem-solving skills, with the ability to identify root causes and take appropriate action. 
• Fluent in written and verbal business English; proficiency in German and French is a plus.

Preferred Experience:

• Experience with payroll software systems and benefits administration.
• Strong change management skills and the ability to manage high volumes of work effectively.

Education:

• Bachelor's degree in Human Resources or equivalent.

Additional information:

This is a permanent role based in our Global Capability Centre in Warsaw, Poland and hybrid working with the expectation for some office presence. Flexibility may be required in line with business need. Candidates must be located within a commutable distance of the office.

Astellas’ Global Capability Centres – Overview :

Astellas’ Global Capability Centre’s (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland and Mexico.

The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.

Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company’s strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients.

What We Offer:

• A challenging and diversified job in an international setting. 
• Opportunity and support for continuous development.
• Inspiring work climate.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin.
, disability status, protected veteran status, or any other characteristic protected by law.
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