About Astellas:
At Astellas we are a progressive health partner, delivering value and outcomes where needed.
We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions.
We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their caregivers, to ensure the medicines we develop continue to provide meaningful outcomes.
Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.
The Opportunity:
A Chapter Lead for Veeva Clinical & Safety, you will be responsible for leading a team of Platform engineers, business analysts designing, implementing, and overseeing the Veeva Clinical and Safety suite of applications to ensure they meet industry and company standard.
Your role requires a blend of business acumen, understanding of technical architectures, and the ability to communicate effectively with both business stakeholders and technical teams.
As a Chapter Lead, you would require a deep understanding Veeva technologies and DevOps methodologies. You will be at the forefront of implementing innovative solutions and will have the opportunity to work on cutting-edge technologies in your field.
As a team lead of individuals in a specific area of digital expertise, you will be a crucial player in driving our digital initiatives forward in our agile organization. Our agile operating model consists of two components – Digital Capability and Digital Execution.
Hybrid Working:
At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver.
Key Activities for this role:
- Resource Planning: Working closely with Hub/POD leads to ensure that all value teams are appropriately staffed with the Veeva Clinical/safety resources. Ensure strong resource pipeline with appropriate training initiatives.
- Skills/Career Development: Ensure strong skills/career pathing and development for associates in the chapter. Inculcate OneAstellas and Agile working methodology culture.
- Platform Development & Configuration: Design, develop, and configure business platforms—including potential system ownership for Veeva Clinical /Safety systems—to meet organizational needs through program management, configuration, and software integration.
- System Integration: Ensure seamless integration across business platforms (e.g., Clinical and Disclosure systems, Safety notifications) to improve data flow and streamline processes.
- Performance Optimization: Monitor platform performance, identify bottlenecks, and implement enhancements to improve efficiency and user experience.
- User Support & Training: Manage end user support for the Clinical and Safety suite of systems. Work with Training team to ensure training/ quick reference guides/ release notes are kept up to date.
- Initiative Execution: Contribute specialized expertise to initiatives, enabling continuous value realization through ongoing integration and deployment activities.
Essential Knowledge & Experience:
- Strong demonstrated relevant experience with substantial years of team leadership.
- Significant experience in developing and configuring in the Clinical Operations space using Veeva Vault Clinical platform.
- Business Process Understanding: Knowledge of Clinical/Safety operations business processes and how Vault supports these processes.
- Demonstrated experience working with business to define Epics/user stories/features, as well as conducting impact analysis
- Present technical solutions based on the business requirement of the Clinical Veeva system.
- Able to support technical upgrade on quarterly basis by conducting technical impact assessment, addressing any technical issues, support the environment management, support testing, and document changes per the SLC process.
- Work closely with the internal privacy and security team to assess Personal Information requests and act according per the privacy laws.
- Maintain and report any issues and communicate effectively to all stakeholders during project/enhancement phase, service disruptions, and during the technical upgrade.
- Lead without authority and be escalation point for any customer issues.
- Knowledge of support processes - Incident Management, Problem Management.
Preferred Qualification:
Any of the below additional qualifications will be regarded as a plus:
- Veeva Admin Certification.
- Substantial years demonstrated experience with Veeva Vault Clinical.
- Agile Champion: Adherence to DevOps principles and a proven track record with CI/CD pipelines for continuous delivery.
- Technical Proficiency: Strong coding skills in relevant tools and technologies, e.g., Java, SQL is highly beneficial.
Education:
- Bachelor’s degree in relevant field, e.g., Computer Science, Data Science or equivalent.
Additional information:
- This is a permanent role based in our Global Capability Centre in Warsaw, Poland and hybrid working with the expectation for some office presence. Flexibility may be required in line with business need. Candidates must be located within a commutable distance of the office.
Astellas’ Global Capability Centres – Overview
Astellas’ Global Capability Centre’s (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland and Mexico.
The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.
Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company’s strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Beware of recruitment scams impersonating Astellas recruiters or representatives. Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIn's support team through LinkedIn Help.
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