Key External Experts Solutions Associate
About Astellas
At Astellas we can offer an inspiring place to work and a chance to make your mark in doing good for others
Our expertise, science and technology make us a pharma company. Our open and progressive culture is what makes us Astellas. It’s a culture of doing good for others and contributing to a sustainable society.
Delivering meaningful differences for patients is our driving force. We all have a significant opportunity to make that difference, working locally in the areas we know best, whilst drawing inspiration from the different insights and expertise we have access to globally and from our innovative, external partners.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
Our ethos is underpinned by the Astellas Way, comprising five core values: patient focus; ownership; results; openness and integrity.
We are proud to offer an inclusive and respectful working environment that fosters collaboration and ownership.
Our aspiration is to bring the best brains together, to provide them with world-leading tools and resources and a unique structure that fosters real agility and entrepreneurial spirit.
The Opportunity:
As the Key External Experts (KEE) Solutions Associate, you will support Global Strategic Brand Teams in engaging with top-tier healthcare professionals (KEEs). This role involves direct interaction with senior Astellas staff and internationally recognized HCPs, requiring strong interpersonal and relationship management skills.
You will ensure a seamless end-to-end experience for KEEs, working closely with Business Leads (Medical and Commercial) and Ethics & Compliance (E&C) colleagues and demonstrating a solid understanding of EFPIA Compliance Regulations. As part of the KEE Solutions Team, you will contribute to delivering comprehensive solutions across Astellas teams, reporting to the Senior Manager, Congress & Events Enablement.
Hybrid Working
At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver.
Responsibilities:
- Attend concept meetings with business Leads, Ethics & Compliance, Legal, and Congress & Events teams to understand scope and approval processes.
- Provide KEE Solutions guidance and enter engagement details into Veeva Event Management (VEM) for approval.
- Complete KEE contracts and ensure all supporting documentation is properly uploaded to systems such as MyContract and SharePoint.
- Coordinate with Business Operations to raise POs, process KEE invoices, and resolve finance queries promptly.
- Book KEE travel while ensuring compliance with internal and external regulations.
- Collaborate with cross-functional teams to improve the KEE experience and identify opportunities for process efficiencies.
Essential Knowledge & Experience:
- Demonstrated experience of working knowledge of Veeva Events Management (VEM) technology.
- Strong understanding of pharma compliance rules & regulations.
- Excellent interpersonal skills as there will be extensive verbal and written communication with both internal colleagues and external customers.
- Demonstrated fluency in written and spoken English.
- High attention to detail.
- Strong ability to multi-task and work under-pressure and to tight timelines.
Additional information:
- This is a permanent full-time position.
- Position is based in Poland.
- This position follows our hybrid working model. Role requires a blend of home and minimum 2 days per quarter in our Warsaw office. Flexibility may be required in line with business need.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.